1. Information We Collect 

We collect various types of information to provide and improve our services:

a. Personal Information

This includes information that can be used to identify you directly or indirectly. We collect personal information when you:

• Contact us through our website forms, email, or phone.

• Engage with us for web design and development projects.

The types of personal information we may collect include:

• Contact Details: Name, email address, phone number, and mailing address.

• Business Information: Your company's name, industry, and any other details relevant to your web design project.

• Project-Related Content: All content, images, videos, logos, and other materials you provide to us for the purpose of creating or enhancing your website. This may also include access credentials to your existing hosting, domain, or other third-party services necessary for project completion.

b. Cookies and Tracking Technologies

 We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

2. How We Use Your Information

 We use the collected information for various purposes, including:

• To Provide and Maintain Our Services: This includes designing, developing, and delivering your website, as well as providing ongoing support and maintenance.

• To Communicate with You: Responding to your inquiries, providing project updates, sending invoices, and other service-related communications.

• To Improve Our Services: Analysing usage data and feedback to enhance our website functionality, service offerings, and overall client experience.

• To Comply with Legal Obligations: Fulfilling any legal or regulatory requirements.

• For Internal Operations: Such as data analysis, auditing, and troubleshooting.

 

3. How We Share Your Information

 We may share your information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., hosting providers, payment processors like PayPal, analytics providers). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

 

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required for ongoing work. When we no longer need your information, we will securely anonymise it. You may request to delete your data from our internal systems at any time, but filling out our contact form. 

 

5. Data Security

The security of your data is paramount to us. We implement appropriate technical and organisational measures to protect your Personal Information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 

 

6. Your Data Protection Rights

 Depending on your location, you may have the following data protection rights:

 

a. General Data Protection Regulation (GDPR) - For European Union (EU) residents

 If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR. These rights include:

• The right to access: To request copies of your personal data.

• The right to rectification: To request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure: To request that we erase your personal data, under certain conditions.

• The right to restrict processing: To request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing: To object to our processing of your personal data, under certain conditions.

• The right to data portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• The right to withdraw consent: You also have the right to withdraw your consent at any time where Lychee Studios relied on your consent to process your personal information.

 

b. California Consumer Privacy Act (CCPA) - For California residents

 If you are a California resident, you have specific rights regarding your personal information under CCPA. These rights include:

• The right to know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.

• The right to delete: You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions.

• The right to opt-out of sale: You have the right to opt-out of the sale of your personal information. Lychee Studios does not sell your personal information.

• The right to non-discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the contact details provided below.

 

7. Third-Party Links

 Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

8. Children's Privacy 

While our services are technically available to minors (<18), we request that all payments be made by the legal guardian, required to sign the contract. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your children have provided us with Personal Information, please contact us, if you wish to replace their project details with your own.

 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

10. Contact Us

 If you have any questions about this Privacy Policy, please contact us:

• By email: contactlycheestudios@gmail.com

• By phone number: (+33) 06 79 59 01 46

• Through our website: (contact form is on the home page)